Guess what, V called to say he felt uncomfortable selling me the product A and suggested me to write in to cancel my application!
I am in the losing end; my money has being away from my bank account for more than a week and now is either with Citibank or the insurer involved in product A.
I have to write in to cancel and then wait for the refund which is likely to take some days or even weeks.
What wrong have I done to face this inconvenience?
I called the hotline to ask another Personal Banker from the same branch to assist me. J called and I explained my situation to him.
Stay tuned to see if J is able to help me to end this nuisance.
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