On 27 July, a man V called to introduce himself as a personall banker from Citibank. He emailed some info on financial products which he thought suitably for me. I fancied one of the conservative products A and corresponded with him.
On 29 July, we met at Citibank and the deal was closed. During the meeting, he recommended some other products such as Dual Currency Deposit etc which I knew came with high risk. I reminded him that our local famous businessman has yet to settle his case against Citibank on his forex loss.
On 5 Aug, I received the forms I have signed on 29 Jul. This set of document was called Personal Financial Record. To my utter surprise, a second product B from another insurer was mentioned as one of the recommended products. But the "conclusion" on the product recommended was still A.
I felt cheated and betrayed. How could V put something into record when I knew nothing of B. I fired an email to him. I asked what if he wrote I owe him a million dollars and that document has my signature?
He apologized profusely. He said that it was Citibank's requirement to recommend at least 2 financial products to clients and that the client chose one of them etc. But I said he should have told me in the first place before putting it down in black and white.
Now I do not know if I want to exercise my Free Look Period to cancel my purchase of A.
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